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Frequently Asked Questions

How long does shipping take?

Orders are usually processed within 1-3 business days. Standard shipping across the US typically takes 3-5 business days, depending on your location.

Yes, we offer free standard shipping on orders over $250 within the United States. 

All orders are carefully packed and shipped from our studio in Ohio.

At the moment, we primarily ship within the United States. If you are located outside the US and are interested in a piece, feel free to contact us.

Many of our pieces are handcrafted, artistically designed, or carefully curated to bring a unique and elegant touch to your space and style.

We do our best to display colors and details accurately. Because some items are handmade or artistic in nature, slight variations may occur, making each piece unique.

We accept major credit cards, debit cards, and secure online payment methods during checkout.

Yes. We accept returns on eligible items within a specified timeframe after delivery. Items must be unused and in their original condition. Please review our return policy for full details.

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist you quickly.

If your order has not entered processing yet, we may be able to make changes or cancellations. Please contact us as soon as possible.

Some items may be available for customization. Feel free to contact us with your ideas or special requests.

You can reach us through the contact form on our website and we’ll get back to you as soon as possible.

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